Text follow-up
Open house follow-up text script I would send
A practical open house follow-up text script, with when to text, when to email, and how to keep consent visible.
A good open house follow-up text is short because the phone screen is small and the visitor did not ask for a newsletter.
I would use text for one specific next step, then move longer details to email or a call.
The script
Hi [first name], this is [agent name]. Thanks for visiting [property address] today.
You asked about [question]. I can send [disclosures/comps/similar homes/offer timing] if that would help.
Reply here, or open [property link].
Why I keep it that short
The first text should connect directly to the visit. Property address, the visitor's question, and one next step are enough.
If I need to send disclosures, a long property explanation, or a list of homes, I would use email. Text works best for confirming the next action.
Do not text every sign-in row the same way
An unrepresented buyer who asked for offer timing gets a different message from a neighbor who wanted market updates. A represented buyer gets a lighter message and should go back to their agent for representation advice.
That is why the sign-in form matters. Buyer status, agent status, and the visitor's question decide what I send.
Keep consent visible
The FCC's consumer guidance says unwanted robocalls and texts are regulated, and automated or prerecorded calls or texts to wireless numbers generally need consent. I would not treat a phone number on a sign-in sheet as blanket permission for automated text marketing.
For a one-to-one follow-up, I still keep the context visible: the property, the event, and why I am texting. If the visitor asks me to stop, I stop.
Use email for commercial follow-up
If the follow-up becomes a commercial email, the FTC's CAN-SPAM guide sets the basic rules: accurate header information, truthful subject lines, a valid physical postal address, and a clear opt-out path.
Do not turn an open house sign-in into a sloppy drip campaign with no context and no opt-out.
Save the reply back to the lead
A text reply is not just a message. It is part of the lead record.
I would save the visitor's question, the answer sent, the next action, and whether they prefer text, email, or a call. That makes the next follow-up specific instead of guessing from memory.
Sources checked
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